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Products and Services
© 2007 - Premiergent
All Trademarks acknowleged
Us - Who we are and our core business philosophy
We're an independant UK based company, specialising in high quality custom built PC systems, custom built laptops and all other IT hardware. Our custom built PC systems are branded Synergy and our custom built laptops are branded Powermaster.
Our company offers 24/7 after sales technical support, manned 12 hours a day during weekdays. We offer quality and value and above all good old personalised customer service. Five reasons why you should choose us for your PC Component/Laptop/PC System/Electronics/Technology needs :
1. Personalised customer service from start to finish with full delivery and progress reports on your order,
UK based direct technical and email support with priority response
to all support and service requests, manned 12
hours a day during weekdays.
3. Complete after sales personalised customer support, NO CALL CENTRES and direct responses to ALL your enquires within 2 hours or immediately on the phone,
4. When your spending large amounts of money on a system you need to be assured that the after sales and technical support is fully available in the quickest possible time. Now our cheapest competitor may offer cheaper prices BUT they cannot offer the level of personised customer support that we can and thats been proved. We also only use premium recommended components for all our laptop and PC system builds and do not comprimise on quality just to offer a rock bottom cheap price! Many companies do it this way and the cheapest is not necessarily the best in this industry - many people have learnt that with bad customer and after sales support. Thats why we're different and hope you agree after reading this page.
5. LIFETIME no quibble after sales customer and technical support. No matter when you bought your product from us, it will be covered with our unique personalised UK based technical support for a LIFETIME - thats a promise. If you buy components from us we will offer a complete adhoc installation guide - now ask yourself who else can offer that?
read testimonials from our previous satisfied customers
hope that all our customers appreciate the level of priority customer
service that is provided by Premiergent and they will know they will get
the very best service possible including full technical support and after
sales service - thats what makes the difference!
Our payment processor is Natwest Streamline merchant services. We use Worldpays 128bit secure server to process payments. Please note we do not see or have access to your card details so you can be assured and buy online through the online payment system with complete confidence. We also do share any of your personal data with any third party.
Hi-Tech has a supply line of over 25,000 different products covering every
aspect of high-tech/electronic hardware from PDAs, laptops, Branded PC's
to consumer electronics - being soley an Internet/Mail order store we
can offer great discounts on all our products as well as offering a large
amount of brand/product choice.
Hi-Tech caters for business and the home user. In our store you will not
find any cheap value lines, we only stock high quality products. Our
Tailoring a particular product to a specific customer requirements is paramount to our business. At the end of day we want to offer you a quality product which you are 100% satisfied with. Thats the reason why we have a custom quoting system for our laptops and computer systems. If there's a specific requirement or budget you have then our dedicated support team will be more than happy to help and choose a product for you. We do realise with the vast amount of product and brand choice we offer, the decision on what to buy can be extremely daunting.
welcome enquires covering not just products but advice - as our dedicated
support team - does'nt just have sales skills but are technically proficient
in all aspects of IT.
makes our customer support team second to none, and means that when you
contact us - you know exactly who to contact. The Premiergent Customer
Support Team is not just here to estabilish a sale - we want to personalise
our service and offer our customers only the BEST customer service
and total LIFETIME FREE technical support - a must for any laptop/PC
bulk of our business is achieved through customer recommendation and
Some of the names in our store which encompass our product range are Adaptec, Apple, Acer, AMD, Epox, Fujitsu-Siemens, Intel, IBM, HP, Powermaster, Seagate, Sony, Toshiba, etc. By stocking well known brand names we can assure that our customers have great choice and can shop with total brand confidence.
custom built PCs are all built to the ISO 9002 standard. This ensures
you get total reassurance and satisfaction when you receive the product.
There are literally many combinations of PC components to use in a PC
but it all depends on what budget you have and your own specific requirements,
e.g. will the PC be used for high end graphics?, in this case you need
a PC with a high resolution large screen display, large hard-drive, fast
CPU and graphics card. Our dedicated support staff will help you decide
on exactly what you need without presenting you with something you don't.
We trust that the customer knows exactly what they are looking for, so
unlike other stores we will not sell you something just to make more money.
We believe this policy which is adopted by many IT firms, is totally wrong!.
We are a mail order/online company. Because of the large unsolicited post mail we receive our company address is not visable on the website. BUT with any order processed the customer shall receive a full invoice with our full trading address and full contact details.
company offers 24/7 after sales technical support, manned
12 hours a day during weekdays. This unique service is second to none
here in the UK.